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Money Back Guarantee

Money Back Guarantee

 

Buy with Confidence

At MySitePlan, we stand by our work. In over 20 years of drawing site plans, we’ve never had one denied for an over-the-counter permit.

That’s why we offer our Money Back Guarantee. What does that mean? If your site plan is denied by your building authority for any reason other than requiring a stamp from a surveyor, engineer, or architect you are eligible for a refund. We ask for one attempt to make revisions to your plan for re-submittal. If the plan is denied a second time we will issue a full refund with receipt of a picture or scan of the site plan denial letter.

For custom hourly work all sales are final.

Prior to drawing each and every site plan, we look at the property via satellite. If we feel like there will be a problem drawing an accurate plan, we will let you know and give you an option of a full refund or ask for specifications detailing size and location of structures that are not visible.

A few things to note before placing your order:

  • Check your city’s requirements first. Our site plans have varying levels of detail, so make sure you purchase a site plan with the right amount of detail as required by your city.
  • We don’t provide site surveys. If your city requires a site survey for your project, you must hire a land surveyor to come out to your location.
  • We don’t stamp site plans. Our site plans are not certified, so make sure that isn’t required by your city before placing your order. Only Sureveyors, Engineers and Architects can stamp plans.

Not sure if our site plans meet your needs? Send us an email or call 1-800-228-9723. We will steer you in the right direction.

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